Operations Manager

Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. With over 50,000 employees across 28 countries, we provide essential, sustainable services to the industrial, hospitality, healthcare and commercial sectors.

We are now looking for a driven and experienced Operations Manager to lead our Wednesbury Healthcare site. This is a fantastic opportunity for a people-focused leader with a continuous improvement mindset to make a real impact in a highly regulated and fast-moving environment.

This role is pivotal in driving operational excellence, ensuring customer satisfaction and fostering a collaborative “One Team” culture across departments.

As Operations Manager, you’ll:

• Lead and implement the Elis Production Essentials across the site.
• Ensure compliance with Health & Safety policies and procedures.
• Organise and adapt plant management structure based on capacity and budget forecasts.
• Drive continuous improvement and lead change initiatives.
• Forecast volumes and resource needs, managing budgets and resolving variances.
• Deputise for the General Manager when required.
• Develop strategic operational plans and capital requests.
• Lead and develop teams, managing performance, absence, grievances, and training.
• Collaborate cross-functionally to resolve issues and promote teamwork.
• Monitor and report performance, recommending improvements.
• Support environmental impact reduction initiatives.

• Proven experience in production, supply chain or service management, ideally in a regulated or process-driven industry.

• Strong people leadership skills – able to motivate, coach and inspire high-performing teams.

• Commercial and financial acumen with experience in budgeting, forecasting and resource planning.

• Knowledge of ERP systems and strong analytical skills.

• A proactive, customer-focused approach with excellent communication skills.

• Desirable: experience with Lean / Six Sigma methodologies and NEBOSH certification.

• 33 Days Holiday
• Company Pension
• Employee Assistance Programme
• Life Assurance
• On-site Parking
• Private Medical

At Elis, we value innovation, collaboration, and continuous improvement. You’ll be part of a forward-thinking team where your ideas and leadership will make a real impact. In return, we offer a competitive salary of up to £65,000 depending on experience, access to a discretionary bonus scheme and private healthcare and 33 days annual leave. You will also have the opportunity to join a supportive environment and extensive opportunities for growth. 

If you’re ready to lead, inspire and drive operational excellence in a cutting-edge environment, we’d love to hear from you.