Sales Administrator
Healthcare Division, Birmingham

At Elis, we are more than just a service provider; we are a partner in the "circular economy." As a leader in textile, hygiene, and facility services, we provide hospitals and healthcare facilities across the UK with essential linen rental and laundry solutions—from surgical scrubs and patient gowns to sterile bed linen.

Our mission is to ensure hygiene, well-being, and protection everywhere, every day. By managing the maintenance, delivery, and reuse of textiles, we help the NHS and private healthcare sectors focus on what matters most: patient care, while drastically reducing their environmental footprint.

We are looking for an organized and proactive Sales Administrator to join our Healthcare Commercial Office.

Reporting to the Support Manager, you will be the backbone of our commercial team, providing comprehensive administrative support. You will play a critical role in managing bids, pricing structures, and customer accounts, ensuring our healthcare clients receive seamless service.

Key Responsibilities

• Commercial Support: Assist with general administration for Bids and Pricing, ensuring accuracy for our healthcare customers.

• Customer Liaison: Act as the first point of contact for the office, dealing effectively and efficiently with telephone and email enquiries.

• Account Management: Set up newly tendered accounts, including generating account numbers and product codes, and preparing pricing for Support Manager sign-off.

• Contract Administration: Process contractual paperwork for Fixed Charges in line with company guidelines and accurately update the AX system.

• Reporting: Complete quarterly reconciliations of Framework Reporting and assist with general bid support tasks like samples and PQQs.

• Pricing Updates: Liaise with customers regarding contractual pricing changes, notify them in writing, and implement data updates.

To succeed in this role, you should be a self-starter with a keen eye for detail and the ability to juggle multiple deadlines.

• Experience: Proven work experience in a busy sales administration environment.

• Tech Savvy: Hands-on experience with CRM software and a good working knowledge of Microsoft Office (particularly Excel) and Dynamics.

• Communication: Strong verbal and written communication skills are essential for liaising with internal teams and external healthcare clients.

• Skills: Excellent organizational and multitasking abilities, with the initiative to work independently.

• 29 Days Holiday
• Employee Assistance Programme
• On-site Parking

In return for your commitment to excellence, we offer a supportive environment where you can grow your career.

• Salary: £28,000.00

• Holiday: 29 days annual leave

• Wellness: Employee Assistance Programme

• Growth: Dedicated Development Programme

• Culture: Be part of a company that values sustainability ("Circular services at work") and supports the vital work of the healthcare sector.