Operations Manager

  • Wednesbury
  • Full-time
  • Permanent

About a career with Elis

About Elis

Elis is an international leader in textile, hygiene and facility services, helping businesses across a wide range of industries to operate safely, sustainably and efficiently. With a presence in 29 countries and a team of around 52,000 people, we combine the scale and stability of an international organisation with the opportunity to build a rewarding and long-term career.

Our people are at the heart of everything we do. We believe in investing in our people, recognising their contribution and giving them the opportunity to develop, progress and build careers they can be proud of.

At Elis, you'll be part of a culture built on trust, respect and collaboration, where your ideas and contribution are valued. We want our people to have a voice, and our commitment to listening and acting on employee feedback was recognised when Elis UK won Best Employee Engagement Experience Initiative at the 2024 CIPD People Management Awards for our Employee Voice programme.

With opportunities across operations, engineering, logistics, sales and our head office support functions, there are many ways to develop your career with Elis.

The Opportunity

Continuous Improvement

  • Run continuous improvement discussions/forums and quality circles to investigate and analyse all production related issues and to ensure ongoing continuous improvement.
  • Ensure compliance with quality standards and requirements, analysing the results and ensuring corrective action is implemented to continuously improve the working environment.
  • Generate and analyse reports/KPIs, making recommendations on trends, improvements and corrective actions to achieve and enhance operational excellence.
  • Liaise and work with other departments to ensure any issues are resolved as quickly as possible.
  • Liaise with customers where appropriate to ensure service commitments are realised and keep in contact with the service teams to update on issues and agree corrective actions as required.
  • Contribute to the reduction of impact to the environment e.g. energy usage.

Production

  • Effectively plan, organise and coordinate resources to meet the production requirements of laundering all pieces on time in full (OTIF) and to the specifications within the client contracts.

Finance

  • Develop, propose and agree functional budgets with General Manager, monitoring, managing and controlling all activities in accordance with the agreed functional budget, investigating and resolving any variances.
  • Work with the GM to develop strategic plans for all operational activity and capital requests.
  • Ensure productivity, cost effectiveness, quality and service in the production process of all lines.

Leadership and Management

  • Lead, develop, and motivate high-performing teams
  • Support strategic planning alongside the General Manager
  • Build strong cross-functional collaboration and a “One Team” culture

What We're Looking For

  • Proven experience in operations, production, or supply chain management
  • Strong leadership and people management capability
  • Excellent communication and stakeholder engagement skills
  • Analytical mindset with strong problem-solving ability
  • Experience managing budgets and forecasting
  • Ability to drive performance and continuous improvement
  • Degree-level education or equivalent experience preferred
  • Lean / Six Sigma experience desirable

What We Offer

  • 33 Days Holiday
  • Company Pension
  • Employee Assistance Programme
  • Life Assurance
  • On-site Parking
  • Private Medical
This is a fantastic opportunity to take ownership of a key operational role within a fast-paced environment, where you can make a real impact and drive positive change. We are committed to supporting your career growth through our award-winning Laundry Academy, offering in-house training, apprenticeships and a range of people development and Health & Safety workshops. Giving you the tools and pathways to progress your career.
In addition, we also offer:
  • Competitive salary
  • 33 days holiday (including bank holidays)
  • Bonus scheme
  • Private medical insurance
  • Employee Assistance Programme (EAP)
  • Onsite parking

Interested?

Then apply online!

Back Apply