Key Account Manager

At Elis UK, we are a global leader in circular services, providing textile, hygiene and facility solutions to customers across a wide range of industries. Our Cleanroom division supports some of the world's most demanding sectors, including pharmaceuticals, life sciences and high-tech manufacturing, helping customers maintain the highest standards of contamination control, compliance and operational performance.

We are looking for a commercially driven Key Account Manager to develop and grow strategic customer relationships within the cleanroom industry. This role combines account management, business development and technical solution selling, ensuring customers receive exceptional service while delivering profitable growth for the business

Sales & Business Growth

• Deliver profitable revenue growth in line with business objectives.
• Achieve sales targets through new business acquisition, account expansion and contract renewals.
• Identify opportunities for additional services, products and cross-selling initiatives.
• Maintain a healthy sales pipeline and accurately forecast business opportunities.
• Lead a consultative, solution-based sales approach that addresses customer challenges and requirements.

Customer Relationship Management

• Develop a thorough understanding of customer operations, goals and future requirements.
• Act as the primary point of contact between customers and internal teams.
• Build long-term partnerships with key stakeholders including Procurement, Quality, Operations and Senior Leadership teams.
• Maintain strong customer retention through proactive account management and service excellence.

Industry & Market Development

• Represent Elis within cleanroom industry networks and professional associations.
• Build relationships with regulatory bodies, consultants and industry influencers.
• Support product development and marketing teams by identifying emerging customer needs and market opportunities.
• Deliver customer training and best-practice guidance on cleanroom solutions and services.

Compliance & Collaboration

• Ensure compliance with Elis policies, company standards and industry regulations.
• Collaborate effectively with internal departments including Operations, Product Development and Marketing.
• Maintain strong working relationships across local and international Elis teams.

• Competitive salary and performance-related bonus scheme.
• Company car or car allowance.
• Opportunities for career progression within an international market leader.
• Ongoing professional development and industry training.
• A collaborative and supportive working environment.
• The opportunity to work with leading organisations across the pharmaceutical, life sciences and high-tech sectors.
• Access to a broad portfolio of innovative products and solutions.
• Company benefits package including pension, holiday entitlement and employee wellbeing support.

Be part of a business that values innovation, customer partnerships and sustainable growth while helping some of the world's most critical industries maintain the highest operational standards.