Site & Customer Service Administrator
Supply Chain
- Andover - Supply Chain
- Full-time
- Permanent
About a career with Elis
Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way.
Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.
Your Mission at Elis
This role is split equally between site administration and supply chain customer service. As the Site Administrator, you’ll support day‑to‑day operations by coordinating employee communications, organising events, keeping noticeboards and calendars updated, and maintaining accurate HR documentation. You’ll prepare onboarding packs, support HR audits, act as a point of contact for HR queries, take meeting minutes, and help ensure compliance with health and safety processes. The role also includes coordinating site maintenance, tracking repair requests, and managing the ordering of general site supplies.
Within the Supply Chain team, you’ll support customer order processing and handle queries about products, deliveries, and order status. You will ensure accurate data entry, maintain customer and product information, produce reports when required, and monitor customer service KPIs. You’ll also contribute to improving customer service processes and ensuring a smooth, reliable experience for internal and external customers.
What will make you stand out?
- Strong organisational and administrative skills.
- Excellent communication and interpersonal skills.
- Ability to manage multiple priorities across different functions.
- High level of accuracy and attention to detail.
- Confident using IT systems and Microsoft Office applications.
- Ability to handle confidential information appropriately.
- Previous experience in an administrative or customer service role preferred.
- Experience supporting HR, facilities, or site administration activities advantageous.
What's on offer?
- 29 Days Holiday
- Employee Assistance Programme
- On-site Parking
A competitive Salary of circa £26,600 along with an exciting career with a company that supports development and ambition.
Interested?
Then apply online! Your contact person:
HR & Talent Resourcing Manager
Tel: claudia.cronin@elis.com